E3 Error Code
Why do Error Codes Happen? Error events are usually caused by compiling or programming a badly coded script, using a script that is designed for a newer firmware version (example trying to compile a 16bit script with a 32bit compiler), or you are using an input device (mouse, keyboard, controller etc.) that is not compatible with Zen - Don't panic, it does not necessarily mean your Zen is faulty.
E3 CODE RESET
An E3 error code like E3001 or E3002 is a full system crash that is usually corrected by simply removing all power from the Zen, waiting a few seconds, then trying again.
In the event that you encounter an E3 error while utilizing a GamePack, it is highly likely that the memory space on your Zen has become corrupted. It is important to note that GamePacks undergo thorough testing to prevent E3 errors before being uploaded to the server.
Therefore, to resolve the issue, it will be necessary to exchange your current Zen for a new, fully functional replacement.
If you have an input device like a mouse or keyboard that causes an E3XXX error each time you connect to the Zen, it's most likely that the device is not yet supported. It can also happen when using a corrupt script.
E3 Error Reset Steps:
- Perform a Hard Reset
- Downgrade to firmware
- Upgrade to firmware
If you performed the above E3 Code Reset and the error still persists, and no input devices are currently connected, nor any scripts or GamePacks loaded, unfortunately there's nothing more you can do as this indicates the Zen's memory space has become corrupted and is sadly beyond repair.
Nevertheless, we do provide an exceptional warranty and confidently guarantees a brand-new replacement for every faulty Zen product.