Wired Headset Users

Greetings to you, the proud owner of a wired headset!

If you're using any of the new 32Bit GamePacks, or a really advanced script with an OLED menu system from developers such as TaylorDrift21 or DogzTheFighter, and you're using a wired headset that connects directly to the controller and not the console, you're likely going to run into problems either with garbled audio or disconnections.

Audio support really isn't as straightforward as you might think. It's actually incredibly complex and took several years to perfect by our team of expert developers. So, like anything else that becomes bigger, faster, better, there's always a casualty.

We've come a long way from 4k 16bit scripts - Zen now supports 32bit 64k which is a massive leap, and as you can imagine, it requires a lot more resources. Guess what is also resource heavy?

Audio.

Audio is REALLY heavy on the old CPU, so it would explain why some users have experienced disconnection issues or garbled audio while they were also using some crazy WEAPON AI MOD. We're not saying it won't work, wired audio may work perfectly fine for you, a LOT of work went into getting audio working the way it does, especially in crossover situations, we're just throwing this out there as a viable solution, and explanation for a problem you may have been having.

If you are a heavy MOD user, do yourself a favor and switch to a wireless headset, or a wired headset that connects directly to the console and not the controller. If it's not going through the controller, its not competing with the Zen for resources.

Join the Cronus Community and share your personal experiences with audio - including what setup works best for you.

Recommended Headsets

Headsets will be listed here

Let us know which headset should be on this list....

Headset Not Working with Wireless PS4 controller

As there is no headset audio support over Bluetooth, Cronus Zen has a bypass feature that allows you to connect your headset directly to the Pass-Thru Auth Controller (see below image).

Only a wired Sony DualShock 4 CUH-ZCT2 (DS4v2) can support both headset audio and the built-in DS4 speaker. The older model Sony DualShock 4 CUH-ZCT1 (DS4v1) does not support Headset Audio and/or the built-in DS4 speaker.

Most third-party licensed PS4 Controllers (Wired/USB Cable Only) do support headset audio.

Example: Wireless Bluetooth PS4 Controller to PlayStation 4 Console (Headset w/PS4 Pass-Thru)
Example: Wireless Bluetooth PS4 Controller to PlayStation 4 Console (Headset w/PS4 Pass-Thru)

🔎Find more detailed information about PS4 Controllers 👇 here:

Supported PS4 Controllers

Headset Not Working with Bluetooth Xbox One Controller

As there is no headset audio support over Bluetooth, Cronus Zen has a bypass feature that allows you to connect your headset directly to the Pass-Thru Auth Controller (see above PS4 example).

Info: You can also use an Xbox One Wireless Adapter with a Bluetooth controller - this supports Headset Audio.

Audio is Distorted / Breaking Up / Echoing

This usually happens when a script is causing too much CPU load, interference with a wireless adapter, or sometimes it may happen if you are using the headset in a "crossover' scenario (PS4 controller on an Xbox One for example).

Important: If you ever have an issue with audio, the simplest solution is to unplug the jack from your controller and plug it in again.

If the issue persists, try connecting your headset directly to an auth controller connected to the A1 USB Port. The Auth controller matches the console you are using. If you are using a DualShock 4 controller, only the v2 model supports audio.

No Headset Audio when Gaming on a Windows PC

You must connect the headset directly to the controller with the 3.5mm audio jack. The controller can then be paired wirelessly to the wireless adapter that is connected to the A3 USB Port of the Cronus Zen (see image below).

Document image

Important: If you have a wireless headset that connects directly to the console, you do not have to connect to the controller as it completely bypasses the Cronus Zen.